PRIVACY POLICY
of the website unionmarina.vn — UNION PQ CO., LTD (trademark UNION MARINA)
Phu Quoc Island, Socialist Republic of Vietnam
This Privacy Policy (the "Policy") sets out the rules for using the website https://unionmarina.vn and its language versions (the "Website"), the principles of collecting and using information about Website visitors applied by CÔNG TY TNHH UNION PHÚ QUỐC (UNION PHU QUOC COMPANY LIMITED, abbreviated as UNION PQ CO., LTD, trademark "UNION MARINA", hereinafter the "Company", "We"), as well as the terms of use of cookies, widgets and third-party services integrated into the Website.
Matters directly related to the processing of guests' personal data when booking services (data composition, purposes, legal grounds, retention periods, rights of the data subject) are governed by a separate document — the "Personal Data Processing Policy" published on the Website. This Policy applies in addition to it and describes the general privacy rules for using the Website as such.
By starting to use the Website (viewing pages, filling in forms, following links to messengers and social networks), the User confirms their agreement with the terms of this Policy. If the User does not agree with this Policy, they should stop using the Website.
1. Terms and Definitions— "Website" — the internet resource located at https://unionmarina.vn, including all its language versions (Russian, English, Vietnamese, Chinese, Korean).
— "User" — any natural person visiting and using the Website.
— "Company" ("We", "Website Administration") — CÔNG TY TNHH UNION PHÚ QUỐC (UNION PQ CO., LTD), the owner and administrator of the Website.
— "Information" — data about the User obtained automatically by the Website or provided voluntarily by the User when filling in forms on the Website.
— "Cookies" — small text files stored by the User's browser when visiting the Website.
— "Third-Party Services" ("Widgets") — software solutions of third-party providers embedded in the Website (website builder, maps, weather widget, social network buttons and messengers, etc.).
2. What Information the Website Collects2.1. Information provided voluntarily. When filling in feedback and booking forms on the Website ("Submit a Request", "Book Now"), the User independently provides their name, phone number and, if necessary, other data (program, date, number of guests). This information is used for the purposes described in the "Personal Data Processing Policy".
2.2. Information collected automatically. When visiting the Website, the following may be automatically recorded: IP address, browser and operating system type and version, interface language, data on transitions and actions on Website pages, date and time of the visit, as well as other technical data transmitted by the User's browser. Such information is collected using cookies and similar technologies used by the Website (see Section 4).
2.3. The Website does not request or collect special categories of data (health status, religious or political views, etc.) through feedback forms; the provision of such information (for example, dietary restrictions when booking) is carried out by the User exclusively voluntarily and is handled in accordance with the procedure established by the "Personal Data Processing Policy".
3. The Website is Built on the Tilda Platform and Third-Party Services3.1. The Website is created and operates on the Tilda (Tilda Publishing) technology platform. When using the Website, certain technical functions (page hosting, feedback forms, anti-spam protection) may be processed using the infrastructure of this platform in accordance with its own privacy policy.
3.2. The Website uses the following integrated third-party services and widgets, each of which may collect technical information about the User in accordance with its own terms and privacy policies:
— Google Maps — to display the location of the Union Marina pier;
— weather widget (weatherwidget.org) — to display current weather in Phu Quoc;
— messenger and social network buttons and widgets: WhatsApp, Telegram, Zalo, KakaoTalk, Facebook, Instagram — to communicate with the Company and navigate to its official pages;
— FotoOwl photo gallery service — to view additional photos.
3.3. The Company is not responsible for the privacy policies and data processing practices applied by the above third-party services and recommends that the User independently review their terms when navigating to the relevant resources or using the relevant widgets.
4. Cookies and Similar Technologies4.1. The Website uses cookies for the following purposes:
— ensuring the correct operation of booking and feedback forms;
— remembering language settings and other user preferences;
— collecting anonymized attendance statistics for analysis and improvement of the Website;
— ensuring the operation of embedded third-party widgets specified in Section 3.
4.2. The User may at any time change their browser settings to block the storage of cookies or receive a notification about their transmission. Disabling cookies may result in the inability of certain Website functions to work correctly, in particular booking forms.
5. Purposes of Using Information— processing booking requests for programs and organizing the provision of services;
— feedback with the User on matters related to the use of the Website and booking;
— ensuring the technical functionality, security and stability of the Website;
— analyzing and improving the content and functionality of the Website;
— compliance with the requirements of applicable legislation of the Socialist Republic of Vietnam.
6. Transfer of Information to Third Parties6.1. The Company does not sell or transfer information collected through the Website to third parties for marketing purposes without the User's consent.
6.2. Information may be transferred to technical service providers (Tilda platform, analytics services, payment systems, transfer services), as well as to Vietnamese government authorities — exclusively to the extent necessary to achieve the purposes specified in Section 5 of this Policy, or in fulfillment of legal requirements.
6.3. The conditions for transferring guests' personal data in connection with booking and providing services (including transfer to transport partners, payment systems and messengers) are governed in detail by the "Personal Data Processing Policy".
7. Information Security7.1. The Company takes reasonable organizational and technical measures to protect information received through the Website from unauthorized access, alteration, disclosure or destruction.
7.2. Despite the measures taken, no method of data transmission over the Internet and no method of electronic storage can be considered absolutely secure; the Company makes reasonable efforts to protect information but cannot guarantee its absolute security.
8. Links to Third-Party Websites8.1. The Website may contain links to third-party resources (social networks, messengers, maps, photo gallery services). The Company does not control the content and privacy policies of such third-party resources and is not responsible for them. By following such links, the User acts at their own risk and should independently review the terms of the relevant resource.
9. User Rights9.1. The User has the right to:
— receive information about what data about them is collected and processed by the Company through the Website;
— refuse to provide information through the Website's forms (in which case certain Website functions, including online booking, may become unavailable);
— configure or disable the use of cookies in the browser;
— contact the Company with questions, requests for clarification, restriction of processing or deletion of information in accordance with the procedure established by the "Personal Data Processing Policy", using the contact details specified in Section 12.
10. Use of the Website by Minors10.1. The Website is not intended for independent use by persons under 18 years of age without the participation of parents or other legal representatives. The Company does not purposefully collect information about minor users.
11. Changes to the Privacy Policy11.1. The Company reserves the right to make changes to this Policy from time to time. The new version of the Policy takes effect from the moment it is posted on the Website, unless otherwise provided by the new version.
11.2. The current version of the Policy is always available at https://unionmarina.vn. The Company recommends that Users periodically review the text of the Policy to track possible changes.
12. Contact InformationFull name (in Vietnamese): CÔNG TY TNHH UNION PHÚ QUỐC
Full name (in English): UNION PHU QUOC COMPANY LIMITED
Abbreviated name: UNION PQ CO., LTD
Trademark: UNION MARINA
Enterprise registration number (Mã số doanh nghiệp): 1702345751, issued by the Department of Planning and Investment (Business and Cooperative Registration Division) of An Giang Province on 26.12.2025, amendment No. 1 dated 09.01.2026
Registered address: Căn nhà B6-905, Phú Quốc Waterfront, Khu phố Đường Bào, Đặc khu Phú Quốc, Tỉnh An Giang, Việt Nam
Director (legal representative): Hoàng Trung Nhân, citizen of Vietnam
Phone: +84 977 01 85 01
Email: info@unionmarina.vn
Website: https://unionmarina.vn
Publication date of this version: September 21, 2026
